Refund policy
Return and Refund Policy
We stand behind the quality of our products and want you to be completely satisfied with your purchase. To make the process as seamless as possible, we operate under a strict "No-Return" framework backed by a 30-Day Money-Back Guarantee.
30-Day Money-Back Guarantee (No Returns Required) If you experience an issue with your order, you do not need to deal with the hassle of printing shipping labels or mailing the physical product back to us. Instead, we offer a full refund for items that arrive damaged.
Eligibility for a Refund To qualify for a refund under our guarantee, the following conditions must be met:
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Proof of Damage: You must provide clear photographic or video evidence demonstrating that the product arrived damaged or defective.
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Timeframe: Your claim must be submitted to our support team within 30 days of the delivery date.
Non-Refundable Circumstances Please note that our money-back guarantee is designed strictly to protect customers from damaged goods. We do not issue refunds under the following circumstances:
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Late Deliveries: While we process and ship orders as quickly as possible, carrier transit times are out of our control. Orders that arrive later than the estimated delivery window do not qualify for a refund.
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Buyer's Remorse / Change of Mind: Because we do not accept physical returns, we cannot offer refunds if you simply decide you no longer want or need the item after it has been shipped.
How to Request a Refund If your item arrived damaged, please contact our support team immediately at support@corvexnetwork.com. Please include:
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Your full name and order number.
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A clear description of the damage.
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Photos or videos clearly showing the defect.
Once our team reviews your evidence and approves the claim, your refund will be processed immediately to your original payment method.